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Integrations
CRM integrations for WhatsApp, Facebook, telephony and more
TDACRM connects to the channels your clients already use. Leads from Facebook Lead Ads and from your website forms land in the pipeline on their own. WhatsApp conversations and your emails sit on the client card (Messenger and Instagram are coming soon), and calls made through Zadarma, CapitalPBX or Moldcell Business are saved there with their recordings. Google Drive, Pennylane and a public API cover the rest. Integrations marked “Coming soon” are being built.
Messaging
WhatsApp
AvailableYour company’s WhatsApp numbers, connected by QR code through WaSync. The team replies from a shared inbox, and every conversation stays on the client card.
Outgoing email (SMTP)
AvailableEmails written from a lead, contact or company card go out from your own address, through your mail server’s SMTP, and stay in the client’s history.
Facebook Messenger
Coming soonMessages sent to your Facebook pages, answered from the CRM next to the client’s other conversations.
Instagram Direct
Coming soonDirect messages to your Instagram accounts, answered from the CRM next to the client’s other conversations.
Telegram
Coming soonYour company’s Telegram bot, with its conversations on the contact card.
Lead sources
Facebook Lead Ads
AvailableConnect your Facebook pages in a few clicks: every Lead Ads form reaches the pipeline within seconds, with the ad, the form and the answers.
Webhooks
AvailableA private link for your website forms and other tools: each request creates a lead, a contact, a company or a task in the CRM.
Google Ads lead forms
Coming soonLeads from your Google Ads lead forms, straight into the pipeline.
TikTok Lead Ads
Coming soonLeads from your TikTok ads’ instant forms, straight into the pipeline.
Telephony
Zadarma
AvailableCall with one click from the card or straight from the browser. Incoming calls show who is calling, and every call is saved on the client card with its recording.
CapitalPBX
AvailableMD · For companies in MoldovaCloud PBX for companies in Moldova: one-click calls, incoming calls sent to the client’s manager, calls and recordings on the client card.
Moldcell Business
AvailableMD · For companies in MoldovaMoldcell’s business PBX, connected to the CRM: one-click calls, and every call with its recording on the client card.
Invoicing
Pennylane
AvailableFR · For companies in FranceCreate a draft invoice or a quote in Pennylane from a lead, without retyping the client’s details, and follow its status in the CRM.
SmartBill
Coming soonRO · For companies in RomaniaInvoices and pro forma invoices from a lead, sent on to ANAF’s e-Factura.
Oblio
Coming soonRO · For companies in RomaniaInvoices from a lead, with the payment status back in the CRM.
FGO
Coming soonRO · For companies in RomaniaOnline invoices from the client card, sent on to e-Factura.
Facturis
Coming soonRO · For companies in RomaniaInvoices and receipts from a lead, with e-Factura.
e-Factura (SFS)
Coming soonMD · For companies in MoldovaElectronic tax invoices through Moldova’s State Tax Service, issued from the CRM.
Files
Google Drive
AvailableMore room for files: what you upload in TDACRM goes to a “TDACRM” folder in your company’s Google Drive.
Developers
API and OAuth
AvailableA public REST API with service keys and OAuth 2. Connect your website, n8n, Make, Zapier or your own scripts, with step-by-step documentation.
Questions about integrations
Which integrations does TDACRM have?
Today: WhatsApp and outgoing email for conversations; Facebook Lead Ads and webhooks for leads; Zadarma, CapitalPBX and Moldcell Business for calls; Pennylane for invoicing in France; Google Drive for files; and a public API with OAuth. Facebook Messenger, Instagram Direct, Telegram, Google Ads and TikTok lead forms and several invoicing tools for Romania and Moldova are coming next.
Can I connect a service that isn’t on the list?
In most cases, yes. Website forms and other tools send leads through a webhook link, and the public REST API (service keys or OAuth 2) reads and writes leads, contacts, companies and tasks. n8n, Make or Zapier connect through their HTTP and webhook steps: TDACRM has no app of its own in their catalogs yet. The documentation is at apidocs.tdacrm.cloud.
Do integrations cost extra?
No, integrations are included in every TDACRM plan. WhatsApp is paid separately: €10/month for a number connected via QR code, or €20/month via the WhatsApp Business API. Your own accounts with the services you connect, such as a Zadarma or Pennylane plan, are paid to those providers.
Are some integrations made for one country?
Yes. Pennylane is made for companies in France, CapitalPBX and Moldcell Business for Moldova, and the upcoming SmartBill, Oblio, FGO and Facturis (Romania) and e-Factura (Moldova) integrations follow those countries’ invoicing rules. They carry the country’s code in the list; every other integration works wherever your company is.
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